Thank you for choosing Vasutam. This Shipping Policy explains how orders are processed and delivered when you purchase from https://vasutam.co.in.

Shipping Coverage

  • We offer FREE SHIPPING across India

  • Currently, we do not ship internationally

Order Processing Time

  • Orders are usually processed within 1–3 business days after successful payment confirmation

  • Orders placed on Sundays or public holidays will be processed on the next working day

Delivery Time

  • Estimated delivery time is 3–7 business days, depending on:

    • Delivery location

    • Courier partner

    • Local logistics conditions

Please note that delivery timelines are estimated and may vary due to factors beyond our control.

Shipping Partners

We work with reliable third-party courier and logistics partners to ensure safe and timely delivery of your order.

Once shipped, tracking details (if available) will be shared via SMS, WhatsApp, or email.

Free Shipping Policy

  • No minimum order value is required for free shipping

  • Shipping charges are fully borne by Vasutam

  • Any promotional free shipping offers will be clearly mentioned on the website

Incorrect Address / Failed Delivery

  • Customers are responsible for providing accurate and complete shipping details

  • If a delivery fails due to:

    • Incorrect address

    • Incomplete information

    • Customer unavailable at the time of delivery

The order will not be eligible for refund or reshipment, as this is a food product.

Delays & Unforeseen Circumstances

Vasutam is not responsible for delays caused by:

  • Courier partner issues

  • Natural calamities

  • Strikes, lockdowns, or government restrictions

  • Remote area delivery limitations

However, we will always try our best to assist and keep you informed.

Damaged Package During Transit

If you receive a package that is:

  • Damaged

  • Leaking

  • Tampered

Please inform us within 24 hours of delivery with clear photos or videos so we can review the case as per our Return & Refund Policy.

Business & Contact Details

Brand Name: Vasutam
Legal Business Name: LATA DAIRY PRODUCTS

Registered Address:
38, Ashish Bhawan, 3rd Street,
Opp. Income Tax Office, Paota C Road,
Jodhpur, Jodhpur, Rajasthan – 342006, India

FSSAI License Number: 12225032000581
GST Registration Number: 08AXVPS0802L1ZW

📞 Contact Number: +91 96496 45450
📧 Email: info@vasutam.co.in
🌐 Website: https://vasutam.co.in